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Notes on building things that work.

What we have learned building websites, brands, and campaigns. Written to answer the questions people actually ask us.

How much should a small business spend on ads?

How much should a small business spend on ads?

A framework that works backwards from what a customer is worth, rather than forwards from what you can spare. Including the minimum below which

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What makes a property brochure actually sell a project?

What makes a property brochure actually sell a project?

Most property brochures show the development and forget the buyer. What has to be on the page for someone to picture living there, and

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Does print design still work?

Does print design still work?

Print is smaller than it was and better than it was at certain jobs. Where it still outperforms digital, and where it is genuinely

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How do I choose the right colours for my brand?

How do I choose the right colours for my brand?

Colour psychology is mostly overstated. What actually matters when choosing, including the practical constraints most guides never mention.

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Why does my brand look different everywhere?

Why does my brand look different everywhere?

Your website, your Instagram and your printed material do not quite match. Four reasons that happens, and what it is quietly costing you.

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What is a brand guide, and does a small business need one?

What is a brand guide, and does a small business need one?

Most owners think brand means logo. A guide is the document that stops everything after the logo drifting, and it matters earlier than you

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What does a real estate lead actually cost?

What does a real estate lead actually cost?

A cheap lead can be the most expensive thing in the campaign once you count the hours spent on it. How to work out

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What do property buyers check before they enquire?

What do property buyers check before they enquire?

By the time someone fills in your form they have already researched you. What they looked at, where they looked, and what they found

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What should a developer’s CRM actually do?

What should a developer’s CRM actually do?

Most developers buy a CRM to store leads. Storing them is the least useful thing it does. The four jobs that decide whether it

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Channel partners or digital: where do the better buyers come from?

Channel partners or digital: where do the better buyers come from?

The two are usually argued about as alternatives. They produce different buyers at different costs, and the useful question is not which wins.

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