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Notes on building things that work.

What we have learned building websites, brands, and campaigns. Written to answer the questions people actually ask us.

Should a project have its own website, or sit on the developer’s site?

Should a project have its own website, or sit on the developer’s site?

Agencies usually recommend a separate microsite. Often they are right, sometimes for the wrong reasons. How to decide, and what it costs you.

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What should a project website actually contain?

What should a project website actually contain?

Most project sites are built as brochures. The commercially useful version is a filter. What belongs on the page and what is costing you

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How do you market a project before it launches?

How do you market a project before it launches?

Pre-launch is where most of the value is created and most of the mistakes are made. What you can say, what you cannot, and

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What makes a project launch campaign actually work?

What makes a project launch campaign actually work?

After fifteen launches, the thing that predicts performance is not the creative. It is whether the offer was settled before the media plan.

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How much should a developer spend on marketing a project?

How much should a developer spend on marketing a project?

The percentage of revenue rule is where most project budgets start and it answers the wrong question. What actually decides the number.

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Why does most project marketing fail to sell anything?

Why does most project marketing fail to sell anything?

Most campaigns describe a building. Buyers are not deciding about a building. What they are actually weighing up, and why nobody addresses it.

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How do I find out what my customers actually want?

How do I find out what my customers actually want?

Surveys mostly tell you what people think they should say. Cheaper methods that produce answers you can act on.

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Does my business actually need video?

Does my business actually need video?

Video is the default advice and it is right less often than people assume. Where it genuinely outperforms, and where it wastes a budget.

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Should I build custom software or use something off the shelf?

Should I build custom software or use something off the shelf?

Building is more appealing and usually wrong. The three cases where custom genuinely wins, and the real cost nobody quotes for.

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Can my website talk to the software I already use?

Can my website talk to the software I already use?

Almost always yes, and the interesting question is what it costs and what breaks. A plain explanation of how systems connect.

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